Upon payment of the tour, the buyers and travelers agree to be bound by the following terms and conditions. Additional terms and an accelerated payment schedule may apply for guests of certain events. Please refer to the specific tour product listing for each of these events for additional terms and conditions.
Cajun Expeditions, LLC and sponsoring representative(s) (collectively “Cajun Expeditions, LLC”) are acting solely as agents. Cajun Expeditions, LLC is responsible for making the arrangements for accommodations, services and event tickets that constitute the tour package except to the extent that those accommodations, services or event tickets cannot be supplied or become no longer available for reasons beyond Cajun Expeditions' control.
Cajun Expeditions, LLC shall not be liable for any personal injury, property damage, inconvenience, loss of time, or any other loss or damage, direct or indirect, arising out of any act, omission or negligence of any direct air carrier, motor coach company, hotel or any other person rendering any service or providing any accommodation or event in conjunction with the tour package. Cajun Expeditions, LLC shall not be liable for any injury, loss or damage, direct or indirect, sustained as a result of theft, accident, mechanical breakdown, government action, weather, act of God, failure to make timely payments, or any other reason beyond our control.
Cancellations and Refunds
Cajun Expeditions, LLC requires notification of cancellation from the traveler. Cancellation notifications received within 72 hours of tour are subject to a cancellation fee equal to the total payment. Refunds shall not be given for unused tour services or any portion thereof. If cancellation by one or more travelers alters the room requirements of the remaining travelers, travelers still traveling may be required to pay a revised rate.
We regret that we cannot make exceptions for personal emergencies. Exceptions to this policy cannot be made for any reason, including weather, acts of God, terrorism, civil unrest, personal or medical emergencies.
Changes to Booking
Re-sale of all Cajun Expeditions, LLC tour packages are strictly prohibited without the express written consent of Cajun Expeditions, LLC. Permitted re-sales are subject to a 4% change fee based on the original purchase price of the package.
Airline Reservations and Changes
Cajun Expeditions, LLC has no affiliation with any airline. Any airline reservations made on a traveler’s behalf by Cajun Expeditions, LLC are subject to the applicable airline rules and regulations, changes and cancellation policies. Traveler is advised to contact the applicable airline 12 hours before departure and again 4 hours before departure to re-confirm departure time.
Traveler agrees to be responsible for all incidental charges incurred in excess of those covered by the tour package. Incidental charges can include food, beverages, telephone use, internet use, parking fees, and other hotel charges. Hotels expect departing guests to vacate rooms by the posted check-out time and arriving guests to check-in later than the posted check-in time. Most hotels do their best to minimize inconvenience and store luggage if one chooses to arrive early or depart late. Accommodations are subject to availability. Cajun Expeditions, LLC reserves the right to substitute confirmed hotels with comparable bedding accommodations at either their own or the hotel’s discretion.
Cajun Expeditions, LLC may or may not be a ticket broker for the events in any tour package. Upon payment of the complete tour package, traveler acknowledges that Cajun Expeditions, LLC often pays a premium to obtain tickets to events and that Cajun Expeditions, LLC accesses tickets from a variety of sources that may or may not include the official ticket sales channel and secondary ticket market sources. Traveler hereby gives permission to Cajun Expeditions, LLC to use its best judgment and experience and all available ticket sources to provide the tickets purchased with the tour package. In the event that Cajun Expeditions, LLC is not able to provide tickets ordered, or a reasonably comparable alternative, Cajun Expeditions, LLC will reimburse the traveler an amount equal to the amount paid by the traveler for the tickets purchased but not delivered. This reimbursement will constitute the full and final extent of Cajun Expeditions' obligation to the traveler in respect to the non-delivery and any loss or damage, direct or indirect, arising there from. Always keep in mind that if a particular tour is not filled to capacity, there is a chance scheduled fee will be adjusted or tour may be canceled at operator's discretion.
Documentation and Personal Identification
It is the responsibility of each individual traveler to obtain the documentation required for their trip such as passports, visas, birth certificates and photo identification.
Health and Activities
Travelers should be in good overall health in order to fully appreciate their tour. Travelers should also be able to walk moderate distances at a steady pace and navigate uneven surfaces. If you have concerns about your ability to participate in a Cajun Expeditions, LLC tour, we strongly urge you to consult your personal physician prior to your departure. Please advise Cajun Expeditions, LLC of any physical limitations that may affect your ability to travel.
Certain Cajun Expeditions, LLC itineraries may not be able to accommodate wheelchairs or motorized scooters. Likewise, we regret that at times we will be unable to provide individual assistance to guests with mobility assistance or other personal needs. The responsibility of the Cajun Expeditions, LLC Tour Guide who accompanies the trip is to ensure the safety and well-being of the entire group. He or she cannot be relied upon to provide ongoing individual assistance to any one guest. Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide the needed assistance.
Credit Card Payments
Traveler’s authorization to use one’s credit card number for payments indicates complete compliance with the booking terms and conditions, whether or not traveler has signed the appropriate draft. Verbal and/or electronic authorization of traveler’s credit card confirms tour reservation. Visa, MasterCard, American Express, Discover, and Debit Cards are all acceptable forms of credit card payments. Any changes to credit card payments are subject to a credit card processing fee of 4%. This fee covers the costs of processing these transactions.
These terms and conditions shall be governed by the law of the State of Louisiana where applicable. Any disputes regarding these terms and conditions shall be resolved exclusively in the courts of the State of Louisiana.